General conditions of sale

General Conditions of Sale (GCS)

1. Introduction

These General Terms and Conditions of Sale govern all transactions carried out on our Imayza website , accessible at the address [URL of your site] . By placing an order, you fully and unreservedly accept these General Terms and Conditions.

2. Product information

• The products offered for sale are described and presented with the greatest possible precision.

• The photographs are not contractual and may present slight differences with the final product (example: color or texture).

3. Price

• All prices are listed in [local currency] , inclusive of all taxes (TTC), excluding delivery charges.

• Shipping costs are calculated and added when finalizing the order.

• We reserve the right to change prices at any time, but products will be invoiced based on the rates in effect at the time of ordering.

4. Orders

• To place an order, you must be of legal age or have the authorization of a legal representative.

• Once the order is validated, you will receive a confirmation email detailing the products, prices and delivery information.

• We reserve the right to cancel any order in the event of a payment problem or dispute with the customer.

5. Payment

• Payments are secure and accepted via [payment methods: credit card, PayPal, etc.] .

• The order will be processed only after payment validation.

6. Delivery

• Deliveries are made to the address indicated when ordering.

• Delivery times: [3-5 working days] . These times are given as an indication and may vary.

• Delivery costs are specified before the order is confirmed.

Delivery issues :

In case of damaged or unreceived package, please contact us within 48 hours of expected receipt via imayza.sav@gmail.com

7. Right of withdrawal and returns

• In accordance with the law, you have 14 days from receipt of your order to exercise your right of withdrawal.

• Returned items must be in perfect condition, unworn, unwashed, with original tags.

• Return costs are your responsibility, except in the case of an error on our part.

For more information, see our return policy.

8. Liability

• Imayza cannot be held responsible for indirect damages resulting from the purchase of the products.

• In the event of a technical failure, we endeavour to resolve the issues as quickly as possible.

9. Personal data

• Your personal information is collected in compliance with applicable law (e.g. GDPR in Europe).

• For more details, see our Privacy Policy.

10. Disputes and applicable law

• These T&Cs are subject to the law applicable in your country of residence.

• In the event of a dispute, an amicable solution will be preferred before any legal action.

11. Contact

For any questions or requests, you can contact us at:

• Email: imayza.sav@gmail.com

• Phone : 

• Postal address: